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Served in virtually all ranks up to Superintendent in both general policing and anti-terrorist roles before attending Strategic Command Course.

Promoted to Commander and seconded to the Forensic Science Service (FSS) with a remit to develop forensic intelligence applications. Since retiring has worked for the FSS with many countries helping to develop forensic services to meet the challenges of modern policing. Speaker Biography Anders M.

Nielsen Anders M. Nielsen was awarded a Research Fellowship with the International Center for Political Violence and Terrorism Research (ICPVTR) at the Institute for Defense and Strategic Studies (IDSS), Nanyang Technological University (NTU) in Singapore, where he heads the Middle East section. He studied and lived in the Middle East for five years, and has extensive experience in operational Counter Terrorism in the Middle East Region. He has also worked for the Counter Terrorism Branch of the Danish Defense Intelligence Service (DDIS) and served on the staff of the Special Advisor to the Secretary General of the North Atlantic Treaty Organization (NATO) covering the Middle East.

Speaker Biography Dr Andrew Stewart Completed his undergraduate degree in the Department of War Studies, Kings College London and then remained to study for his doctorate before being awarded his PhD.

in December 2001. During this period worked also as a geopolitical analyst for a small consultancy specialising in political and security risk. Initially the focus of this work was on terrorist-related matters and assisting with the in-house editing of Janes World Terrorism and Insurgency.

This included the production of a number of themed studies looking at the threat from the potential use of nuclear, chemical or biological materials by terrorist groups, piracy (both maritime and air), and the general dangers from kidnap and ransom. This provided exclusive advice on terrorism, political risk and war risk questions. Leaving the consultancy as Managing Director, in 2002 Dr Stewart joined the Defence Studies Department as a Teaching Fellow and the following year was appointed Lecturer.

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From: (Mati Kochavi) http://www.worldsecurity-index.com/pressdet.php?id=1242

Social media can offer you a fantastic medium with which to expand your online business. The actual niche in which you are working isn’t important. As long as you understand how to leverage social media, you are going to be fine. There are so many successful web businesses that are using social media to get better customer service and there’s no reason that you can’t do that too. It’s not hard to help your customers feel special just by taking the most direct and personal approach toward social media that you can. You can help your customers feel much more appreciated and improve your business at the same time. In this article we are going to explore some of the things you can do to greatly improve your customer service through the use of social media.

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